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FAQ

How long for commission work?

  • Please allow 1-2 weeks for your order to be completed. *Rush fees apply if needed sooner* 

Do you offer paint party service?

  • Yes, we would love to host your next party. Please contact us for additional information

What is your cancellation, return or exchange policy?

Exchanges: Accepted for equal value

  • Contact us within: 3 days of delivery

  • Ship item back within: 7 days of delivery (must be in original condition)

Return:

The following items cannot be returned, cancelled or exchanged?

  • Commissioned pieces -There is a 50% deposit required prior to starting the personalized artwork that will NOT be refunded if order is cancelled.

What is your shipping policy?

  • All pieces have domestic  shipping fee included in the price 

  • Please be advised that transit times may vary due to different couriers

  • Only shipping within the United States at this time. If you want a piece shipped international please contact us directly. 

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